Privacy Policy

Effective Date: 07/1/2025

Welcome to Nash Doors & Windows. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] and interact with our services, including SMS communications via RingCentral. Please read this policy carefully. By opting in to our SMS services, you consent to the terms described here. If you do not agree with these terms, please do not access our website or opt in to SMS messaging.

1. Information We Collect

We collect information in various ways, including:

a. Personal Information

  • Contact Information: Name, email address, phone number, mailing address.

  • Project Information: Details related to inquiries, service requests, and preferences.

b. Non-Personal Information

  • Browser and Device Information: IP address, browser type, operating system, referring URLs, and pages visited.

  • Cookies and Tracking Technologies: To enhance your experience.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and deliver customer service.

  • Process orders and manage service requests.

  • Send promotional and service communications, including SMS messages, if you explicitly opt-in.

  • Improve our website and services.

  • Prevent fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Assisting in service delivery (e.g., delivery, installation, support).

  • Legal Requirements: Complying with legal obligations or responding to valid requests by authorities.

Note: Phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing purposes.

4. SMS Terms & Conditions

a. SMS Consent
By opting in, you expressly consent to receive SMS communications from Nash Doors & Windows.

b. Types of SMS Communications
Upon consent, you may receive messages including:

  • Appointment reminders

  • Service updates

  • Customer service notifications

Example: "Hi Alex, your window consultation is scheduled for Thursday at 2 PM. Reply STOP to opt out."

c. Message Frequency
You may receive up to 4 SMS messages per week, depending on interactions.

d. Fees and Charges
Standard message and data rates may apply based on your mobile carrier and plan.

e. How to Opt-In
You can opt-in by:

  • Verbally providing consent during phone conversations.

  • Checking the SMS consent box on our website forms.

f. Opt-Out Instructions
You can opt out at any time by replying STOP to any SMS message or contacting us directly.

g. Help
For assistance, reply HELP or contact us at info@nashdw.com.

5. Cookies and Tracking

We use cookies to enhance browsing. You can control these through your browser settings. Disabling cookies may affect website functionality.

6. Security Measures

We implement reasonable administrative, technical, and physical safeguards. However, no method is 100% secure.

7. Your Privacy Rights

You can:

  • Request access, correction, or deletion of your personal data.

  • Opt-out of marketing communications anytime by using the provided links or methods.

8. Third-Party Links

Our website may link to third-party sites. We encourage reviewing their privacy policies separately.

9. Children's Privacy

Our site is not for children under 13, and we do not knowingly collect their information.

10. Privacy Policy Updates

We may periodically update this policy, notifying you of significant changes via our website.

11. Contact Information

Questions or concerns about this policy? Contact us at:

Nash Doors & Windows
Email: info@nashdw.com